Customer Centric Selling

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About Course

The Customer-Centric Selling Skills
Masterclass training course covers
essential skills such as communicating
persuasively and with impact,
confidence to handle challenging
situations and flexibility to adapt and
being clear about who you are and who
you want to be. It gives a proven
methodology to uncover the true, often
hidden meaning of value and how to
uncover. Communicate and deliver it
compellingly. It draws upon the science
of Behavioural Economics, the
psychology of purchase and the Science
of Persuasion and provides a research-based, proven rationale for a sales
the process that turns the salesperson from
the role of ‘vendor’ to that of ‘Trusted

Course Content

Power of Attitude
How to deal with customer or client behaviour

  • Part 01

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